GOOD COMMUNICATION means GOOD BUSINESS
"When people tell me they've learned from experience, I tell them the trick is to learn from other people's experience."
- Warren Buffett
Our professional staff have diverse experience in all operational areas from Data/IT to Production to E-delivery to Customer Service to Finance as well as Business Development and Sales. We have special expertise in market positioning, customer service/management, workflow optimization and quality/document integrity.
We are true believers that an organization needs to understand their own value proposition before developing a business development strategy. We help you either uncover, redefine or sharpen your value proposition
Scalability is the most common issue facing small, medium and even large organizations. Unfortunately, scalability is one of the issues that begins to slowly rear its ugly head at the worst possible time.....as an organization begins to experience rapid growth grow.
Our best practices GAP analysis is valuable for both direct mailers looking to diversify into transactional mail and existing transactional mailers looking to service more demanding verticals.
In the most simplistic terms, multichannel communication is all about choice. In our opinion, critical communication providers need to service most, if not all, of the channel delivery methods for two reasons.....
Document integrity is the single source of customer complaints and exposure for organizations in our industry. How do you get closer to being assured of producing a "perfect piece" consistently?